What to Expect During the SERVPRO Fire Remediation Process

1/17/2019 (Permalink)

When you experience fire or smoke damage to your home you might not be sure what steps to take next. Once the fire department has left and you have called SERVPRO of Kirksville, the next steps are used as a guideline to ensure your home is returned to preloss condition:

1. Initial Inspection- Our trained Production Manager will come inspect your home for damages and see how intensely the fire/smoke affected your home and determine with you and/or your adjuster what steps need to be taken next.
2. Structure/Content Clean- Depending on what has been determined in step one, SERVPRO will start the process of cleaning and restoring your home and/or contents to its preloss condition. This could include cleaning walls and ceilings, personal belongings, ducts, etc.
3. Final Walk-through- Once all worked has been completed and your home has been restored to its preloss condition, our Production Manager will perform a final walk through with you to ensure your complete satisfaction before gathering payment from the appropriate parties.

It is our hope that knowing a little about the process will help ease your mind as our technicians work diligently to make your fire damage “Like it never even happened.”